{"id":329,"date":"2026-06-13T16:37:43","date_gmt":"2026-06-13T16:37:43","guid":{"rendered":"https:\/\/velverauae.com\/?page_id=329"},"modified":"2026-06-13T16:38:38","modified_gmt":"2026-06-13T16:38:38","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/velverauae.com\/ar\/terms-and-conditions\/","title":{"rendered":"\u0634\u0631\u0648\u0637 \u0648\u0623\u062d\u0643\u0627\u0645"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"329\" class=\"elementor elementor-329\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14f1ebe e-flex e-con-boxed e-con e-parent\" data-id=\"14f1ebe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90cabc1 elementor-widget elementor-widget-text-editor\" data-id=\"90cabc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Terms &amp; Conditions<\/strong><\/p><p>Velvera<\/p><p><strong>Last Updated:<\/strong> June 2026<\/p><p>Welcome to <strong>Velvera<\/strong>. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our online store.<\/p><p>By accessing our website or placing an order, you agree to be bound by these Terms &amp; Conditions. If you do not agree with any part of these terms, please refrain from using our website.<\/p><hr \/><p>1. General<\/p><p>Velvera operates an online store offering premium hair extensions and related beauty products within the United Arab Emirates.<\/p><p>These Terms &amp; Conditions apply to all visitors, customers, and users of the website.<\/p><p>We reserve the right to modify these terms at any time without prior notice. Any updates will become effective immediately upon publication on this website.<\/p><hr \/><p>2. Eligibility<\/p><p>By placing an order, you confirm that:<\/p><ul><li><p>You are at least 18 years of age or have the consent of a parent or legal guardian.<\/p><\/li><li><p>The information you provide is accurate and complete.<\/p><\/li><li><p>You are legally capable of entering into binding agreements under applicable law.<\/p><\/li><\/ul><hr \/><p>3. Products<\/p><p>We strive to display our products as accurately as possible.<\/p><p>However, actual product colors may vary depending on:<\/p><ul><li><p>Device screens<\/p><\/li><li><p>Monitor settings<\/p><\/li><li><p>Lighting conditions<\/p><\/li><li><p>Photography<\/p><\/li><\/ul><p>Velvera cannot guarantee that colors displayed on your screen will exactly match the physical product.<\/p><hr \/><p>4. Orders<\/p><p>All orders are subject to acceptance and availability.<\/p><p>After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.<\/p><p>Velvera reserves the right to:<\/p><ul><li><p>Refuse any order<\/p><\/li><li><p>Cancel any order<\/p><\/li><li><p>Limit quantities purchased<\/p><\/li><li><p>Request additional verification before processing<\/p><\/li><\/ul><p>If an order is cancelled after payment has been received, the customer will be contacted regarding the appropriate resolution.<\/p><hr \/><p>5. Pricing<\/p><p>All prices displayed on the website are shown in the applicable currency and are subject to change without prior notice.<\/p><p>While every effort is made to ensure pricing accuracy, Velvera reserves the right to correct pricing errors at any time.<\/p><p>If a pricing error affects your order, we will contact you before processing.<\/p><hr \/><p>6. Payment<\/p><p>Payment must be completed before an order is processed and shipped.<\/p><p>Velvera accepts approved payment methods available on the website.<\/p><p>All payment transactions are processed through secure third-party payment providers.<\/p><p>Velvera does not store customers&#8217; payment card details.<\/p><hr \/><p>7. Shipping &amp; Delivery<\/p><p>Delivery times are estimates and may vary depending on location, courier operations, holidays, or unforeseen circumstances.<\/p><p>Velvera is not responsible for delays caused by:<\/p><ul><li><p>Courier companies<\/p><\/li><li><p>Customs authorities<\/p><\/li><li><p>Weather conditions<\/p><\/li><li><p>Force majeure events<\/p><\/li><li><p>Incorrect delivery information provided by the customer<\/p><\/li><\/ul><p>Customers are responsible for providing an accurate delivery address and contact details.<\/p><hr \/><p>8. Returns &amp; Exchanges<\/p><p>Due to hygiene reasons, hair extensions cannot be returned or exchanged once they have been opened, worn, installed, or used.<\/p><p>Refunds are not available.<\/p><p>Exchanges are only considered if the customer receives the incorrect color due to an error by Velvera and the product remains unopened, unused, and in its original condition.<\/p><p>Please refer to our Refund &amp; Return Policy for complete details.<\/p><hr \/><p>9. Product Care<\/p><p>Customers are responsible for following proper care instructions for all products.<\/p><p>Velvera is not liable for damage caused by:<\/p><ul><li><p>Improper installation<\/p><\/li><li><p>Incorrect maintenance<\/p><\/li><li><p>Chemical treatments<\/p><\/li><li><p>Dyeing or bleaching<\/p><\/li><li><p>Heat styling<\/p><\/li><li><p>Cutting or alterations<\/p><\/li><li><p>Misuse of the product<\/p><\/li><\/ul><hr \/><p>10. Intellectual Property<\/p><p>All content available on this website, including but not limited to:<\/p><ul><li><p>Logos<\/p><\/li><li><p>Images<\/p><\/li><li><p>Product photographs<\/p><\/li><li><p>Graphics<\/p><\/li><li><p>Videos<\/p><\/li><li><p>Text<\/p><\/li><li><p>Website design<\/p><\/li><li><p>Branding<\/p><\/li><\/ul><p>is the exclusive property of Velvera and is protected under applicable intellectual property laws.<\/p><p>No content may be copied, reproduced, distributed, or used without prior written permission.<\/p><hr \/><p>11. Website Use<\/p><p>You agree not to:<\/p><ul><li><p>Use the website for unlawful purposes<\/p><\/li><li><p>Attempt unauthorized access to the website or its systems<\/p><\/li><li><p>Distribute malicious software or viruses<\/p><\/li><li><p>Interfere with website functionality<\/p><\/li><li><p>Copy or misuse website content<\/p><\/li><\/ul><p>Velvera reserves the right to restrict or terminate access for users who violate these terms.<\/p><hr \/><p>12. Privacy<\/p><p>Your use of this website is also governed by our Privacy Policy.<\/p><p>By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.<\/p><hr \/><p>13. Limitation of Liability<\/p><p>To the fullest extent permitted by law, Velvera shall not be liable for any indirect, incidental, special, or consequential damages arising from:<\/p><ul><li><p>Use of the website<\/p><\/li><li><p>Inability to use the website<\/p><\/li><li><p>Product misuse<\/p><\/li><li><p>Delivery delays<\/p><\/li><li><p>Technical interruptions<\/p><\/li><li><p>Third-party services<\/p><\/li><\/ul><p>Our total liability shall not exceed the amount paid for the purchased product where permitted by applicable law.<\/p><hr \/><p>14. Force Majeure<\/p><p>Velvera shall not be held responsible for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:<\/p><ul><li><p>Natural disasters<\/p><\/li><li><p>Government actions<\/p><\/li><li><p>War<\/p><\/li><li><p>Pandemics<\/p><\/li><li><p>Labor disputes<\/p><\/li><li><p>Transportation interruptions<\/p><\/li><li><p>Internet or communication failures<\/p><\/li><\/ul><hr \/><p>15. Governing Law<\/p><p>These Terms &amp; Conditions shall be governed by and interpreted in accordance with the laws and regulations of the <strong>\u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629<\/strong>.<\/p><p>Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.<\/p><hr \/><p>16. Severability<\/p><p>If any provision of these Terms &amp; Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.<\/p><hr \/><p>17. Contact Information<\/p><p>If you have any questions regarding these Terms &amp; Conditions, please contact us.<\/p><p><strong>Contact Us Page:<\/strong><br \/><a href=\"https:\/\/velverauae.com\/ar\/contact-us\/\">https:\/\/velverauae.com\/contact-us\/<\/a><\/p><p><strong>Email:<\/strong><br \/><a href=\"mailto:velverauae@gmail.com\">velverauae@gmail.com<\/a><\/p><p><strong>WhatsApp:<\/strong><br \/>+971 50 409 9990<\/p><p>Our customer support team will be happy to assist you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Velvera Last Updated: June 2026 Welcome to Velvera. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms &amp; Conditions. If you do not [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-329","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/pages\/329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/comments?post=329"}],"version-history":[{"count":4,"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/pages\/329\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/pages\/329\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/velverauae.com\/ar\/wp-json\/wp\/v2\/media?parent=329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}